PRIVACY POLICY

THIS DOCUMENT IS PUBLISHED IN COMPLIANCE TO RULE 3 (1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011 THAT REQUIRE PUBLISHING THE RULES AND REGULATIONS, TERMS OF SERVICES, PRIVACY POLICY AND USER AGREEMENT FOR ACCESS OR TERMS OF USAGE OF www.zerovir.in (HEREINAFTER REFERRED TO AS THE “SITE”).THIS DOCUMENT IS AN ELECTRONIC RECORD GENERATED BY A COMPUTER SYSTEM IN TERMS OF INFORMATION TECHNOLOGY ACT,2000 AND RULES THERE UNDER AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

BY USING THIS SITE OR BY ENTERING/UPLOADING ANY INFORMATION TO THE SITE, YOU AGREE WITH ZEROVIR (HEREINAFTER REFERRED TO AS “Us”, “Our”, “Zerovir”), AN ENTITY HAVING ITS REGISTERED ADDRESS AT 413, D-MALL, SECTOR – 10, ROHINI, NEW DELHI AND OWNING THE DOMAIN NAME www.zerovir.in TO THE FOLLOWING TERMS AND CONDITIONS AND ANY SUBSEQUENT CHANGES TO THESE TERMS

1 General Information

To understand your requirements and for effective communication the Site may collect your name, postal address, telephone number, mobile number and e-mail address. However, if you intend to create an account or avail services, you may be asked to submit personal information including driving license, Govt. issued identification card etc. and Aadhaar details. These information will be required to effectuate transactions as well as to ensure compliance with KYC documentation rules applicable to us. Further such data may be used to optimize the Site, detect and fraud or abuses.


2 Usage of Information for service

We may use the information received by Us for the following functionalities in relation to providing you services such as diagnosing issues; identifying patterns and reviewing our performance; providing you with discounts; enhancing our operations and services; better understanding the needs of our customers; tailoring our services to our customers; researching and designing new products and services; repairing damaged products.

We may utilize cookies, pixel labels, reference points, scripts and comparable technologies to alter and optimize our Site content to your inclinations, to supply you with valuable functionalities, to assist us in making our Site, apps, services and products more convenient and proficient, to assist us analyse utilization patterns and designs, and to tailor online promotions to you. Moreover, we may use utilize analytical software programs, such as Google Analytics and others, to understand how our websites and apps function on your gadget and how the same can be improved. We may utilize third party platforms to advance interest-based promotions to you, and may also use web tracking tools for the same.


3 Information Security

We take all means to ensure that the information you have submitted to us remains protected at all times. However, notwithstanding the same, you agree and authorize ZeroVir to utilize and share your data with third parties or its contractors, for the purpose of enabling joint marketing services or to provide you with similar relatable services. You further agree to receive communications through emails, phone and/or SMS, from ZeroVir and their associated parties or contractors that could be promotional materials/advertisements and product launches/announcements. In this context, you concur and assent to get all communications at the mobile number provided, notwithstanding that the subject number provided may be registered under DND/NCPR list falling under TRAI regulations, and for such reasons, you authorize ZeroVir in advance, to share/disclose your data received with its contractors or any third-party service providers.


4 Third-Party Website Links

The Site may contain links to third party websites as part of advertisements or promotional material available in the Site. We are not responsible for the privacy related issues susceptible upon access to such websites and any information collected by such third parties including location data, contact details shall not be linked or related to Our Services and any privacy issues with respect to access on such websites shall be resolved with such third parties alone.


5 Social Networking Platforms

We may have presence on various social networking platforms such as Facebook, Twitter, Instagram, YouTube or any blogs for advertisements and awareness related activities and any information that you enter on such platforms regardless of whether they are linked to our profiles or pages shall not bound by the privacy protection accorded in this Privacy Policy and we shall not in any be liable for any third party misuse or replication of information that you have entered on such pages or platform.


6 Payment Gateway

We have partnered with secure payment gateways such as Paytm/RazorPay for enabling payment transactions and a link has been uploaded on our website directing you to such payment gateways. However, We do not have the ability to interfere and hence cannot interfere with the payment gateway mechanism and further do not have any access to the data that you may enter for making the payment through the payment gateway. By creating a link to a payment gateway, We do not endorse it, nor are we liable for any failure of products or services offered by such payment gateway. Such payment gateway may have a privacy policy different from that of ours. We shall not be liable for any failures/errors/omissions on the payment gateway and any disputes concerning such issues on the payment gateway shall be solely taken up with the payment gateway. You hereby consent that you shall not sue Us for any disputes that may arise that relates to the usage of such a payment gateway.


7 License to Use Image

For good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, you do hereby knowingly, voluntarily, and irrevocably: (1) give your full and unconditional consent to ZeroVir and its affiliates, successors, and assigns to use at any time and from time to time, without any restriction, your appearance and voice in photographs, videos, and other recordings related to your use of the Services, on all websites and for all press, promotional, advertising, publicity, and other commercial purposes, including all formats and media, whether now known or hereafter devised, throughout the world and in perpetuity; (2) grant to ZeroVir and its affiliates, successors, and assigns

(a) the right to photograph, videotape, and otherwise record your appearance and voice related to your use of the Services, at any time and from time to time,

(b) all rights, copyrights, title, and interests in the results of such photographs, videos, and other recordings, as a work for hire for copyright purposes, and

(c) the right to use, reproduce, exhibit, distribute, transmit, alter, and exploit, at any time and from time to time and as ZeroVir may decide at its sole discretion, such photographs, videos, and other recordings, or any component thereof, and all related merchandising, promotions, advertising, and publicity

8 Force Majeure

In the event ZeroVir fails to perform any of its obligations under this Agreement, ZeroVir shall be excused if and to the extent caused by the occurrence of a Force Majeure. For purposes of this Agreement, Force Majeure shall mean a cause or event that is not reasonably foreseeable or otherwise caused by factors beyond the control of the party claiming Force Majeure, including acts of God, fires, floods, explosions, riots, wars, hurricane, cyclone, earthquake, storms, sabotage, terrorism, external hacking, breach of security, vandalism, accident, restraint of government, governmental acts, injunctions, strikes and other such incidents beyond the reasonable anticipation and control of the party affected thereby, despite such party’s reasonable efforts to prevent, avoid, delay, or mitigate the effect of such acts, events or occurrences, and which events or the effects thereof are not attributable to a party’s failure to perform its obligations under this Agreement.


9 Grievances

In compliance to Rule 3(11) of the Information Technology (Intermediaries guidelines) Rules, 2011, a grievance officer has been appointed to receive any complaints or concerns if any, with respect to matters pertaining to the breach of the, this Privacy Policy and any other policies published by Us here under.

The Grievance Officer: Chandrashekhar Bhide ( info@zerovir.in )

The Grievance Officer can be contacted via the aforesaid email Monday to Saturday except for public holidays.


10 Governing Law and Dispute Resolution

Zerovir.com and any of its services thereof is provided by ZeroVir an entity in India regulated by Indian laws. Further this Privacy Policy shall be part of the Terms and Conditions stipulated in the site. Henceforth, this Privacy Policy and any further contents associated thereof shall be governed by laws of India with the courts of Delhi, India having exclusive jurisdiction.

You agree to first resolve any disputes arising out of or in relation to this Privacy Policy amicably. In the event that the amicable resolution fails, it shall be settled by arbitration in accordance with the Arbitration and Conciliation Act of India, 1996. The seat and venue of the Arbitration will be in Delhi, India and shall be conducted in English over a single sole arbitrator appointed by Us. The award of such an arbitration proceeding would be final and binding upon both the Parties.